~Oxyllia~ Index du Forum
~Oxyllia~
Flyff serveur Serenite
 
~Oxyllia~ Index du ForumFAQRechercherS’enregistrerConnexion

:: The Service Culture Handbook A StepbyStep Guide To Gettin ::

 
Poster un nouveau sujet   Répondre au sujet    ~Oxyllia~ Index du Forum -> Archives -> Archives de recrutement
Sujet précédent :: Sujet suivant  
Auteur Message
alluis


Hors ligne

Inscrit le: 06 Avr 2016
Messages: 127
Localisation: Lyon
Masculin
Point(s): 348
Moyenne de points: 2,74

MessagePosté le: Jeu 6 Juil - 11:11 (2017)    Sujet du message: The Service Culture Handbook A StepbyStep Guide To Gettin Répondre en citant




Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile.

In short, imagine a workplace culture where employees were absolutely obsessed with customer service.

The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You’ll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately.

Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service.

Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction.

Praise for The Service Culture Handbook:

"The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." —Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles

"Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." —Brad Cleveland, founding partner and former CEO, International Customer Management Institute



Details:
rank: #42,882
price: $9.99
bound: 188 pages
publisher: Toister Performance Solutions (March 23, 2017)
lang: English
asin:
isbn: 0692842004, 978-0692842003,
weight: 12.2 ounces (
filesize:



The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister


Tags: book download via Transmission, book Box, kindle pdf book macbook mobile, book book free from xiaomi, book in English, book download fb2, book without pay, format txt pdf, download french, book for ibooks, book ipad free, book german, torrent download 1337x, download torrent ExtraTorrent, book google docs, free fb2



07f867cfac





Revenir en haut
Publicité






MessagePosté le: Jeu 6 Juil - 11:11 (2017)    Sujet du message: Publicité

PublicitéSupprimer les publicités ?
Revenir en haut
Montrer les messages depuis:   
Poster un nouveau sujet   Répondre au sujet    ~Oxyllia~ Index du Forum -> Archives -> Archives de recrutement Toutes les heures sont au format GMT + 1 Heure
Page 1 sur 1

 
Sauter vers:  

Index | Panneau d’administration | créer forum gratuit | Forum gratuit d’entraide | Annuaire des forums gratuits | Signaler une violation | Conditions générales d'utilisation
Flowers of Evil © theme by larme d'ange 2006
Powered by phpBB © 2001, 2005 phpBB Group
Traduction par : phpBB-fr.com